macOS Support Essentials Upgrade to 11

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This is a one-day ACSP 11 update course. If you need more detail, see the full three-day macOS Support Essentials 11 course.

Get Up to Date with macOS Support Essentials Upgrade to 11

Do you already hold an Apple support certification for macOS 10.14 or 10.15 and want to update your certificate? If so, the one-day Apple Certified Support Professional (ACSP) 11 update course is the fastest and surest way of achieving your goal.

This ACSP 11 update course is an intensive, one-day, face-to-face course that focuses on the new features found in macOS 11 and the macOS 11 Big Sur exam. The course’s aim is to prepare you to pass the macOS 11 ACSP exam and bring your certification up to speed with the latest macOS version.

Please note that the ACSP exam itself is provided by Pearson Vue.


How Do You Want to Take the ACSP 11 Update Course?

Online Training

Take this course in a trainer-led online format at 9am-5pm in six time zones: UTC, UTC +1, UTC +3, UTC +4, UTC +12, and UTC -4.

Classroom Training

Take this course at our modern and convenient Apple training centre near St Paul’s and Blackfriars stations in central London.

macOS Big Sur Support Course Summary

The macOS 11 Support Essentials Upgrade covers only the new features that are unique to macOS Big Sur. Trainees will gain insights into what’s changed in the following topics:

  • installation and configuration
  • users accounts
  • file systems and storage
  • data management
  • applications and processes
  • network configuration
  • network services
  • system management

Who Should Take macOS Support Essentials Upgrade to macOS 11?

This course is specifically made for delegates who already hold the Apple Certified Support Professional (ACSP) certification for macOS 10.14 or 10.15. The macOS Support Essentials Upgrade course is a condensed program consisting mainly of theoretical training and instructor demos. This does not include hands-on student exercises.

If you’re in any doubt about your suitability for this course, please call our training pros on (+44) 0203 507 1728. We’ll be pleased to discuss your training needs in more detail.

Where’s the Training Centre?

We run this course at 71-73 Carter Lane, London, EC4V 5EQ, but don’t forget that we offer instructor-led virtual training as well as onsite training. If you’ve got several team members to train, it might be more cost-effective for us to come to you.


Not ready to book? Find out more about us